General

iDEAL Bancontact / Mister Cash Paypal Visa / Mastercard

Once we have received your order, you will receive confirmation in an email that will include all the order information. Have you not received an email? Check whether the confirmation is in the folder with junk mail or spam. If it is not, please contact...

Unless stated otherwise for the product in question, we dispatch items within 3 days after receipt of the order and, where appropriate, advance payment.

DPD

Go to log in, then click on 'new customers' to create a new account as follows: First enter your first and last name and then your email address. Finally, enter a strong password.

First check to see whether you have entered the right email address and password. Have you forgotten your password? Click on 'forgotten password' and enter your email address. We will send you a link to change your password. If the problem persists, ...

To log out, go to the top right of the screen and click on 'account'. The words 'log out' will then appear. Click on this option and you will be logged out automatically.

To change your account, you first have to be logged in. When you are logged in, you can click on 'account' at the top right of the screen. Then click on 'my account' to go to a new page where you can edit your details but also view orders and change ...

You have to be logged in to change your password. If you cannot log in, first check the information under 'I can't log in. What should I do?' After logging in, go to the top right of the screen and click on 'account' to go to a new page with your account...

First, click on 'forgot your password?' and then enter your email address. Then click on 'send' and we will send you a link to change your password.

If we do not have the item you require in stock, it cannot be ordered through our web shop at the moment. You can always call or email us to ask when an item will be in stock. There may be another product that resembles the product you are looking for...

Send us an email if you want to terminate your account. We will then delete your account and all your data will be removed from our records at the same time.