Delivery

How do I choose my delivery address?

You can choose the delivery address when you place an order. Enter the address where the package is to be delivered, and the rest of your data, under the delivery address.

Package not delivered or complete. What should I do now?

Get in touch with us and we will reply as soon as possible. info@pondproducts.shop.

Which parcel service will deliver my order?

All orders are delivered by DPD Parcel Service. Information about DPD Netherlands can be found here: https://www.dpd.com/en